Privacy Policy

Introduction

This Privacy Policy outlines how NovaMind Creations ("we", "our", "us") collects, uses, and protects your information when you use our AI assistant services through SMS, MMS, or other integrated platforms such as Meta Ray-Ban smart glasses.

Information We Collect

Personal Information

We collect information like your phone number when you opt in to receive SMS or MMS messages from us. This information is used solely to provide our AI assistant service.

Usage Data

We may collect information about how you interact with the service, such as the content of messages exchanged, timestamps, and delivery status, to improve the quality of our service. Please note that messages may be stored as embeddings rather than plain text, meaning the content is transformed into a numerical format for analysis and improved response quality.

How We Use Your Information

• To store message data in an embedded format, enhancing privacy while allowing for efficient processing and improvement of our AI services.
• To send messages you have opted in to receive, including reminders, updates, and responses from our AI assistant.
• To maintain and improve the quality and efficiency of our AI assistant, including training and refining the system.
• To respond to user requests, inquiries, and support needs.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, such as:

Service Providers

We work with companies like Twilio to send and receive SMS/MMS messages. These service providers are only given access to the data needed to perform their services.

Legal Requirements

We may share your data when required by law or to protect the safety of our users.

User Rights

Opt-Out

You can opt out at any time by replying "STOP" to any of our messages.

Access and Control

You may request access to your data or request deletion by contacting us at info@novamindcreations.com.

Data Security

We use appropriate security measures to protect your data from unauthorized access or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website at www.novamindcreations.com/privacy-policy.